Dena Sports Physio

Car Accident Rehabilitation (SAAQ)

Road accident (SAAQ)

From the accident to a full recovery

Six steps, from the collision to getting your life back. We look after the SAAQ file with you.

Step

Car accident

A collision, even at low speed, can strain the neck and back. Pain and stiffness often appear in the hours or days that follow.

Step

Medical visit

At the emergency department or your physician's office, you receive a medical certificate and a physiotherapy prescription. Your claim is filed with the SAAQ.

Step

Physiotherapy at Dena

Call us with your claim number. A gentle assessment of your neck and back, hands-on treatment, exercises and clear advice to stay active safely.

Step

Your file, handled

Once the SAAQ approves your treatment, we bill the SAAQ directly and send the reports. You pay nothing at the clinic for approved treatment.

Step

Complementary care

When your physician prescribes it, occupational therapy brings back your daily activities and driving, and acupuncture helps with pain, within the same file.

Step

Back on the road

Driving, work and sport again, with confidence and a plan to keep the pain from coming back.

Prepare for your first visit

Accident
Doctor
Physio
File
Complementary
Road

After a road accident, neck pain, headaches, back pain and stiffness are common — sometimes appearing days later. Dena Sports Physio is a registered SAAQ provider: when your treatment is approved, we bill the SAAQ directly and you do not pay at the clinic. We help you understand your injury, stay active safely and return to your usual activities.

Available at
Côte Saint-Luc/NDG and Ville Mont-Royal
Languages
English and French
Hours
Monday to Friday, 9 a.m. to 7 p.m.

Injuries we often see after an accident

  • Whiplash-associated disorders (neck pain, stiffness, headaches)
  • Low-back and mid-back pain
  • Shoulder, knee and wrist injuries
  • Sprains, strains and bruising
  • Recovery after fractures or surgery
  • Dizziness and loss of confidence with daily activities

What to bring

Bring your SAAQ claim number and the physiotherapy prescription from your physician or specialized nurse practitioner (IPS): the SAAQ requires it to reimburse treatment. Add any medical report or imaging results you have. If you have just opened your file, call us — we will tell you what is needed before your first visit.

Our approach

Research on whiplash and back injuries shows that clear information, reassurance and a gradual return to activity help recovery. Treatment combines education, exercise and manual therapy, and our occupational therapist can help if the accident affects your work or daily tasks.

What to expect at your first visit

  1. Tell us it is a SAAQ file when you book.
  2. Bring your claim number and the physiotherapy prescription.
  3. Assessment and a plan focused on your daily activities.
  4. Treatment with direct billing once approved.

Coverage and billing

For approved SAAQ treatment, we bill the SAAQ directly. If your file is still being processed, we explain the options before we start. More about insurance

Frequently asked questions

Does the SAAQ cover physiotherapy after a car accident?

The SAAQ can cover physiotherapy and other rehabilitation for accident-related injuries, according to its rules and your file. A physiotherapy prescription from a physician or a specialized nurse practitioner (IPS) is required for reimbursement. When treatment is approved, we bill the SAAQ directly.

My pain started a few days after the accident. Is that normal?

Yes. Neck and back pain often appear or increase in the days after an accident. See a physician if you have warning signs such as severe headache, numbness, weakness or trouble walking.

Should I wear a neck collar?

For whiplash without a fracture, gentle movement is generally recommended over immobilization. Follow your physician's instructions and ask your physiotherapist which movements are safe.

Can I start treatment before my SAAQ file is approved?

Often, yes. Call us and we will explain how billing works in your situation.

Last updated:

Ready to get started?

Request an appointment online or call us. For a CNESST or SAAQ file, have your claim number and medical prescription ready.